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How Can Organisations Maximise the Performance of Their Employees?

(Report Date: January 2004, Full Report: 19 pages)

Summary

It is becoming clearer with time that the key to lasting organisational success and sustainable competitive advantage is a high-performing workforce. This is because today’s knowledge economy requires that organisations differentiate themselves on the basis of their unique expertise and diverse skill-sets. Organisations are therefore becoming increasingly concerned with finding ways to improve the performance of their employees.

The difference between a high performer and an average employee is significant with regards to bottom line results. In McKinsey’s War for Talent study, the respondents estimated that a high-performer in a P&L position generates 49% more than a mid-performer, and should be paid 42% more.

Furthermore, an extensive study by Proudfoot Consulting emphasised the link between employee performance and organisational performance. The study, entitled Lost Time: The Global Productivity Survey, sampled over 1,500 employees from leading companies across the world and revealed that 88 out of 225 working days in American businesses are being lost due to lack of productivity, costing businesses $2,375.1 billion a year.

However, achieving a high-performing workforce is no easy task and firms need to be aware of the key factors that influence the productivity levels of employees.
Organisations need to understand what makes the new generation employees tick so that they can develop and implement approaches which positively reinforce employee behaviour. Doing so will enable them to reap the rewards of greater employee performance which translate into greater overall productivity and better business results.

This report discusses the leading factors that lead to high employee productivity and performance.

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